Published: August 6, 2015 By Katherine Lacaze
Masudur Khan has been named the 2015 Lodging Operator of the Year from the Oregon Restaurant and Lodging Association. Managing director Masudur Khanmanaging of Seaside Lodging is the 2015 Lodging Operator of the Year, an honor bestowed by the Oregon Restaurant and Lodging Association.
“In any industry, you got to do what exactly you need to do,” he said. “Take care of what is needed, rather than just worrying about the business’s bottom line too much. I believe that if you do all the things right, the bottom line will be good.”
Khan lives in Portland with his wife and two children, but he visits Seaside frequently to provide hands-on management for his three hotels: the Inn at Seaside, the River Inn at Seaside and the City Center Motel. According to Khan, a successful hotelier must meet guests’ needs, care for and properly train employees, maintain facilities and operate in a smart, ethical way. Sometimes a business focuses too much on one aspect and neglects the others. Khan said he finds it is best to equally focus on all different aspects of a business. “I don’t feel like I did something different,” he said. “I just did whatever I felt was right.”
Born and raised in Bangladesh, Khan moved to Portland in 2009. His company bought the Inn at Seaside that same year. In 2013, he acquired a second motel, an older model that was demolished to make way for the River Inn at Seaside, which opened in 2014.
While the River Inn at Seaside was under construction, Khan purchased the City Center Motel in 2013. The facility, which is the oldest operating motel in Seaside, underwent a significant renovation at that time. Three months ago, Khan acquired the Surfside Inn and merged the 12-room facility with the City Center Motel to make one entity.
Khan said he believes an important part of success is staying ahead of the curve by constantly keeping up to date on what’s happening in the industry, what customers are looking for and what property is coming on the market. He described travel with his family as both a hobby and an educational experience, giving him an opportunity to see other hotels and what they’re offering.
Khan was selected as the Lodging Operator of the Year Award based on exemplary performance, maintaining high industry standards and customer satisfaction. Additionally, the award acknowledges the winner’s community involvement. Between all three hotels, Khan’s company has donated more than $250,000 to local charities. He sponsors events, donates free hotel stays for prizes and compensates employees for their volunteer time.
“You are working your business in your community. If the community is not successful, your business will not be successful,” Khan said. “It’s kind of a win-win situation.”
In 2014, Khan received the Entrepreneurship award from Clatsop Economic Development Resources and the Business Ethics award from the Seaside Rotary Club. The Inn at Seaside also was a finalist for the small business category in the Rotary Club of Portland’s 2015 Oregon Ethics in Business Awards. To Khan, business ethics means running the business “as it should be run.”
Congratulations to our Gilbert District neighbors, Seaside Hospitality!
Thank you The Daily Astorian for the article!
The artists whose work is in a permanent art collection in the River Inn at Seaside. Neal Maine, Paul Brent, Victoria Brooks, with Seaside Hospitality General Manager Masudur Khan, Penelope Culbertson and Denise Fairweather.